Dear Sir/Madam,
The following message as below is for your reference. I’ve updated the app to Bible Study Ver. 6.0.4. but the “Search” function problem is not resolved yet. I believe the “Search” is a very basic and important function in bible study. I wait for the solution pop-up since Feb. 2016 till now. Hope some people of Olive Tree will pay attention on it, thank you.
Regards,
Tim
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This is a follow-up to your previous request #107273 "Re: [OliveTree] Re: How to ..."
Dear Melissa,
I hope you still remember this case that I contacted with you in the beginning of 2016 as below. Im currently using Olive Tree Bible Study Version 6.0.4. It seems to me the "Search" function problem is still pending there.
Could you please let me know what the plan is to resolve this problem in your Development and Formatting Teams, thank you.
Regards,
Tim
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Your request (107273) has been updated. To add additional comments, reply to this email.
Melissa V (OliveTree)
Feb 5, 10:01
Hello,
Thank you for taking the time to put together this report! This is the most detailed description we have of this issue. Hopefully, this will help our development and formatting teams in their investigation.
Please let me know if you have any additional questions or concerns.
NOTE: Our normal customer support hours are 7:30am-4pm (PST) Monday through Friday. If you reply to this email over the weekend I might not be able to respond until Monday morning.
Best Regards,
Melissa V
Olive Tree Customer Support